Terms and conditions
SAINT ROCHÉS
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at Saint Rochés, you warrant that you are at least 18 years old or have parent’s permission to buy from us, and accept these terms & conditions which shall apply to all orders placed or to be placed at Saint Rochés for the sale and supply of any products. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
Personal Information
All personal information you provide us with or that we obtain will be handled by Saint Rochés as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Saint Rochés and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Saint Rochés to delete or correct the information held about you. By accepting the Saint Rochés Conditions, you agree to the above.
Shipping / Delivery terms
We offer worldwide shipping. All our shipments are sent out by currier from our warehouse in Sweden and are trackable. Once your package is sent, you will receive an email with your tracking number. Most of our products are always in stock and will be shipped from us within 2-3 business days after your order has been placed. Shipping costs will not be refunded for uncollected products.
We use DHL and UPS for our deliveries.
Shipping cost:
Shipping to Countries within European Union……….…………….Free shipping
Shipping to all other Countries……………………………………..14 EUR
Return and Exchange policy
Exchanges and returns of merchandise may be made within 14 days of receipt of your items. Email us at info@saintroches.com and specify your order number if you wish to exchange or return an item. When exchanging an item make sure you specify what other item/items you prefer. Items must be returned with their original packaging in perfect condition and together with the delivery note. Items bought on a sale will not be exchanged or accepted as returned items. Shipping and handling charges are non-refundable. If you would like to return or exchange your item, please follow the instructions on the return slip. We do not offer refunds.
Payment
All products remain Saint Rochés’s property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase.
All transfers conducted through Saint Rochés are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.
Taxes & VAT
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
Within the European union orders are shipped on DDP (delivery duty paid) basis, meaning that all taxes and duties are included in the final price.
Outside the European union all orders are shipped on a DAP (delivery at place) basis. Your order may therefore be subject to local taxes and import duties, which are levied by your local customs authority or the used shipping carrier. we are unable to calculate the exact amount in duties and taxes your order might incur, as these charges are imposed directly by the destination country and vary between countries. Saint Rochés does not cover any such taxes, duties or related charges. Taxes and duties incurred on refused or unclaimed packages are not covered by Saint Rochés.
Cookies
Saint Rochés uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: “Session Cookies” and cookies that are saved permanently on your computer.
The first type of cookie commonly used is “Session Cookies”. During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A “Session Cookie” is never stored permanently on your computer and disappears when you close your browser. To experience Saint Rochés without troubles you need to have cookies enabled.
The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Saint Rochés we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.
IP- / Copyrights
All intellectual property rights, such as copyright of images, design, logos, trademarks, and text on this website is owned by Saint Rochés AB. Any use of the site or it´s content, other than for your own personal, non-commercial use, is prohibited without permission of Saint Rochés.
Force Majeure
Events outside Saint Rochés’s control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Saint Rochés is released from Saint Rochés’s obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.
Additional Information
Saint Rochés reserves the right to amend any information, including but not limited to prices, freight rates, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Saint Rochés has the right to cancel the order and refund any amount paid in the best way. Saint Rochés shall also notify the customer of equivalent replacement products if available.
Saint Rochés terms and condition are in compliance with Swedish law. Any disputes fall under Swedish juridiction.
