FAQ

How can we help?

I am a social media influencer. Can I collaborate with you?
How can I become a retailer or distributor and sell your products?
How do I unsubscribe from newsletter updates?
What methods of payment are accepted?
When I put something in my shopping cart, does it mean the items are available?
Will there be any additional cost to my order?
Do you offer International shipping?
From where are your products shipped?
How can I check the status of my order?
How do I cancel my order?
Can I return or exchange my order?
Can I change my order?
Do you offer a warranty?
Can you ship to a P.O Box?
What are your terms & conditions?
What is your privacy policy?
What are the conditions for campaigns?
How do I use my discount/coupon code?
How do I place a pre-order?
When will my pre-order ship?
When will I be charged if I place a pre-order?
What happens if I order in-stock and pre-order items?
What happens if I order multiple pre-order items?
What if I want to return a pre-order item?

I am a social media influencer. Can I collaborate with you?

Yes, we would love to. If you are interested, go to 'Become an affiliate' in Menu and sign up. Or you can send us an email to info@saintroches.com. Important to provide following information: Your First name and Last name, Phone number, Email address, Country and Links to your social media accounts.